Terms of Service
Last updated: April 2026
1. Acceptance of Terms
By accessing or using the AdsSarthi platform ("Service"), operated by Webfluence Marketing Solutions ("we", "us"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.
2. Service Description
AdsSarthi is an AI-powered advertising management platform that connects to your authorized advertising accounts (Google Ads, Meta Ads/Facebook/Instagram, Flipkart Ads, Amazon Ads India, LinkedIn Ads) and provides automated optimization recommendations, creative generation in 13 Indian languages, landing page building, and reporting — subject to your approval for each change.
3. Subscription Tiers & Payment
- Sarthi Lite: ₹1,999/month — kirana shops, freelancers
- Sarthi Pro: ₹12,999/month — D2C brands, SMBs
- Sarthi Agency: ₹19,999/month — digital agencies with unlimited clients + white label
- Sarthi Enterprise: Custom — large brands, holding companies
All prices in Indian Rupees (INR) and exclude applicable GST (18%). Payments are processed via Razorpay. Invoices are issued automatically with CGST/SGST (same-state) or IGST (different-state) splits.
3A. Refund Policy
AdsSarthi offers a 7-day refund window on all subscription plans starting from the date of the first successful payment, processed via Razorpay. To request a refund within the 7-day window, email hello@webfluence.in with your registered email and order ID. Refunds are credited back to the original payment method within 5–7 business days. Refunds are not available after 7 days, for usage-based add-ons already consumed (e.g., AI creative credits, WhatsApp messages sent), or for custom Enterprise contracts which are governed by the signed master service agreement.
4. Acceptable Use
- You will only connect ad accounts you own or have explicit authorization to manage.
- You will comply with the terms of each third-party ad platform (Google Ads Terms, Meta Platform Terms, Amazon Advertising Agreement, Flipkart Seller Agreement, LinkedIn Ads Agreement).
- You will not use AdsSarthi to run ads for illegal products, hate speech, misleading claims, or any content prohibited by applicable Indian law or the ad platforms' policies.
- You will not attempt to reverse-engineer our autonomous optimization engine or extract our trained models.
5. Ad Platform Compliance
You remain solely responsible for compliance with each ad platform's policies. AdsSarthi is a tool that executes the changes you approve — it does not validate ad content for platform compliance. Ads disapproved by Meta, Google, or any other platform are your responsibility to remediate.
6. Intellectual Property
You retain ownership of all content you upload (creative briefs, brand assets, offline conversion data). We retain ownership of the AdsSarthi platform, autonomous optimization engine, and any aggregated/anonymized performance data used to train our models. AI-generated creatives are licensed to you on a non-exclusive, worldwide basis for use in your advertising.
7. Limitation of Liability
To the maximum extent permitted by law, AdsSarthi's aggregate liability for any claim arising from the Service is limited to the subscription fees paid by you in the 12 months preceding the claim. We are not liable for:
- Ad spend wasted due to third-party platform bugs, outages, or policy changes
- Business losses from campaign performance, conversion rate changes, or market shifts
- Data loss caused by third-party providers (Google, Meta, Razorpay, Anthropic)
- Any indirect, consequential, or punitive damages
8. Indemnification
You agree to indemnify and hold harmless Webfluence Marketing Solutions, its directors, employees, and contractors from any claims arising from: (a) your breach of these Terms, (b) ads you run through the Service, (c) your violation of applicable law, or (d) your violation of any third-party ad platform's terms.
9. Termination
Either party may terminate with 30 days' written notice. Upon termination:
- Your access to the Service is revoked immediately after the notice period
- We provide a one-time data export via /dashboard/privacy
- Your data is deleted after a 7-day grace period (DPDP Act compliant)
- GST records are retained for 72 months per Section 36 of the CGST Act
10. Governing Law & Jurisdiction
These Terms are governed by and construed in accordance with the laws of India, without regard to conflict-of-laws principles. Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts at New Delhi.
11. Dispute Resolution
Before initiating legal proceedings, parties will attempt to resolve disputes via good-faith negotiation for 30 days. Unresolved disputes may be referred to arbitration under the Arbitration and Conciliation Act, 1996, with a sole arbitrator in New Delhi. The language of arbitration shall be English.
12. Changes to Terms
We may update these Terms. Material changes will be notified via email and in-app notification at least 15 days before taking effect. Continued use after the effective date constitutes acceptance.
13. Contact
Questions about these Terms: legal@webfluence.in